OnSite Details

WVP’s OnSite Managed Services Offering

OnSite provides our full range of ongoing IT support services for a fixed price to provide:

• The most stable IT infrastructure possible
• A highly proactive level of support
• Predictable cash flow
• Simplified billing
• A fully leveraged IT investment

Business Advantages
Fixed price contracts, combined with our IT management software and our customer service focus, provide the following business advantages:

• A business model that aligns our goals with yours to form the basis for a true partnership
• Regularly scheduled high-level IT consulting visits to plan and maximize your IT investments
• Reduction of critical exposures related to:
  • Lost data
  • Security breaches
  • Downtime
  • Lost productivity due to poor or inconsistent IT performance

Eliminating Traditional Friction Points
Elimination of traditional friction points associated with typical support contracts:

• Paying for travel time
• Paying for technicians to learn your environment
• Paying for repeat calls on the same issue
• Confusing time billing
• Inconsistent cash flow due to contract overage

Elements of OnSite Service
OnSite covers WVP’s suite of labor and services associated with proactively maintaining, optimizing and protecting your current IT infrastructure. Included services are:

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