• Frees up internal technical staff to focus on higher-value
  projects by automating routine maintenance tasks
• Provides IT decision support through IT health and
  inventory reporting
• Minimizes downtime through automated proactive
  maintenance, patching, and predictive monitoring of
  hardware and software
• Increases productivity by automating application
  deployment and updates
• Centrally manages and reports on monitoring, antivirus,
  antispyware, patching, and server and workstation backups
• Speeds remediation when incidents do happen by enabling
  faster and more precise root-cause analysis
• Increases uptime through auto-healing service and application
  failures on file servers

Proactively maintaining, optimizing, and protecting your current IT infrastructure. Included services are:

• Network and system administration
• Troubleshoot and repair problems
• Labor to keep network components optimized and running (with a separate RetainIT agreement)
• Limited high-level IT consultation visits
• Network health reports
• Server inspection and optimization
• Workstation inspection and optimization
• Deployment of patches and security updates to workstations and servers
• Deployment of service packs to workstations and servers
• Advanced monitoring
• Antivirus and antispyware protection
• Antispam protection
• Workstation backups

Technical Support

Consulting

Overview